Flag stick prisms.

This Saturday one of our members told me that the prisms were falling out of the nuts on top of the flag sticks and as a result about a half dozen of them were not working when golfers were trying to find their distance from the pin. First of all, I'm very sorry we didn't notice this earlier. We've never had this issue before so I know that I never check the prisms when I'm changing cups and none of the other guys do either. We will be keeping an eye on this moving forward. 

Over the past few years we have been using a prism that had metal threads to attach to the flag pole. The problem was that this metal reacted with the metal on the flag stick and the nuts would seize onto the poles and we couldn't get the nuts off to change the flags. We even tried putting the flag poles in the table vice and using channel locks, all that did was destroy the pole and the nut still didn't budge. So this year, to avoid having the nut seize onto the flag pole, we went with a new, less expensive nut that has plastic threads. These new prisms went out with the new poles and flags in early May. I'm not sure when the prisms started falling out, but it probably wasn't soon after based on how many of them are missing. 

We contacted the sales representative we purchased the prisms through today and he got in touch with the manufacturer. They said that they had a problem with the glue that held the prism inside of the nut and have had many customers calling telling them the same thing. They are sending us new nuts with a different glue to hold the prism in and they assure us they will not fall out. We will make sure to check the prisms as we do cups each morning to ensure that this glue is holding better than the first batch. I'm not sure when we'll get the new prisms but the sales rep we get them from usually has stuff to us in a few days. I am sorry we missed this for so long, it sounds like it frustrated a lot of people. 

Prism not in the correct location. 

Ian